You may have recently received several alerts on your mobile device
indicating your data/voice service usage from your Mobile Telephone Service
Provider – MTN. They have just informed us that this was as a result of the
implementation of a directive by NCC to ensure that customers are notified of
their credit usage/balance after each activity.
The complete text of the MTN
advisory is hereby reproduced below:
“For clarity and
billing transparency on our customers’ activity on the network, NCC has
mandated that End of Activity Notification be activated for all MTN customers;
Prepaid and Postpaid effective November 1, 2012.
The End of Activity Notification (EOAN) is a notification message that informs customers about the actual charge
of their last activity at the end of that transaction.
This notification message will include: total cost of last activity and the
remaining balance in the customer’s account at the end of every voice call, SMS
and Data activity.
However, customers will be able to deactivate the notification by texting EOCN
OFF to 131 and they can re-activate it by texting EOCN ON
to 131.
Kindly note that customers will NOT be charged for activating and
deactivating the notification message.”
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